本表格列出一些常见的下单时，修改订单时由鸟系统返回的报错。本表格列出一些常见的Client端下单或者修改订单时由鸟系统返回的报错。
中文报错 | 英文报错 | 出现场景 | 说明 | 配置路劲 | |
|---|---|---|---|---|---|
| 1 | 您没有足够的权限创建订单. | You do not have sufficient privilege to create consignment. | 网页界面client端创建订单点击保存时. | 创建订单的权限被关闭了. client端有自己的用户分组管理体系，可以对各个组进行权限控制. | |
| 2 | 您没有足够的权限修改订单. | You do not have sufficient privilege to update consignment. | 网页界面client端修改订单点击保存时. | 修改订单的权限被关闭了. | |
| 3 | 你只能对准备中或者待处理的订单进行更新. | You only can update consignment in PREPARING or PENDING. | 网页界面client端修改订单状态时，或者修改订单详细信息时. | 大部分的订单只在准备中，待处理时能更新. | |
| 4 | 你只能修改准备中,待处理的订单 | You can only change PREPARING,PENDING Consignment | 同上 | 同上 | |
| 5 | The consignment product total customs export price has more than [%s] GBP. | The consignment product total customs export price has more than [%s] GBP. | 添加订单/修改订单状态时 | sku总的报关价超过了限制 ， 超过了邮递服务的限制 | |
| 6 | 上传文件格式不正确，请检查模板文件。 | Upload file format incorrect, please check against template file. | 网页界面client端Excel上传批量订单时 | 上传使用的模板不是xlsx格式 | |
| 7 | 模板有错误, 请下载最新模板. | Template is wrong, please download latest template. | 同上 | 上传使用的模板不是最新模板 | |
| 8 | 批量订单上传进程已经在运行中! | Bulk order upload is currently running already! | 同上 | 可能是几秒或者十几秒前上传了一个数据较多的excel，后台还未处理完 | |
| 9 | Bulk Order required the following fields:contact, post_code, city, country_name, product sku, quantity, weight, address_line1. | 批量订单要求下列字段必填: 联系人,邮编,城市,国家名称,产品SKU,数量,重量,地址行1. | 同上 | Excel上传的批量订单的必填项没有填完整 | |
| 10 | Bulk Order with required the following fields:contact, post_code, city, country_name, product sku, quantity, address_line1. | 批量订单要求下列字段必填: 联系人,邮编,城市,国家名称,产品SKU,数量,地址行1. | 同上 | 同上 | |
| 11 | 有重复的订单 | There are duplicate consignments: | 同上 | Excel上传的批量订单有与系统中已上传的相同的记录 | |
| 12 | 销售跟踪号[%s]已存在,不允许重复. | Sales record number[%s] exists in consignments,which can not be repeated. | 网页界面Client端批量上传FBA订单时 | FBA订单销售跟踪号不允许重复 | |
| 13 | 批量订单处理进程已经运行 ！ | Bulk order process is currently running already! | 网页界面client端批量订单点击处理按钮时 | 可能是几秒或者 十几秒前已经点过一次处理了，后台需要点时间处理完，不能重复处理. | |
| 14 | 该邮递服务不允许将订单设置为加急. | The delivery service does not allow set consignment to urgent. | 网页界面client端将订单设置为加急时 | 邮递服务不允许加急订单 | |
| 15 | 邮递服务 [%s] 不允许设置订单 [%s] 为加急订单。 | The delivery service [%s] does not allow set consignment [%s] to urgent. | 同上 | 同上 | |
| 16 | “已完成”状态的批量订单不能再被修改。 | Bulk Order in Finished status cannot be changed. | 网页界面client端修改订单详细信息时 | 已完成订单不能再修改 | |
| 17 | 地址不正确。 | The address is not correct. | 处理批量订单 | 地址1不能为空 | |
| 18 | 城市是在地址中的必填字段。 | City is a mandatory field in address. | 处理批量订单 | 城市不能为空 | |
| 19 | 找不到预期的邮递服务，请验证相应的选项。 | Cannot find expected delivery service, please verify the according option. | 处理批量订单 | 找不到批量订单中所选的邮递服务 | |
| 20 | 找不到预期的国家，请验证记录的选项. [%s] | Cannot find expected country, please verify the according option.[%s] | 处理批量订单 | 找不到批量订单中所填的国家名称 | |
| 21 | 客户 [%s] 没有开通 %s 订单. | Client [%s] has not enable %s consignment. | 处理批量订单 | 客户的xx订单功能被关闭，需联系admin | |
| 22 | 找不到预期的商品，请检查相关选项. [%s] | Cannot find expected product, please verify the according option.[%s] | 处理批量订单 | 批量订单没有产品,或者产品状态不对. | |
| 23 | 同一个订单中的产品必须属于同一个客户. | Consignment products in one consignment must belong to same client. | 处理批量订单 | 一个订单有多个产品时，不能将自己产品与别人共享的产品混合下单 | |
| 24 | Your credit reached the limitation, you can not create share consignments | Your credit reached the limitation, you can not create share consignments | 处理批量订单 | 额度已经用完，不能创建共享产品的订单 | |
| 25 | Your balance is below 0, you can not use temp credit for share consignments | Your balance is below 0, you can not use temp credit for share consignments | 处理批量订单 | 余额不足，不能创建共享产品的订单 | |
| 26 | 所选的服务并不适合订单 %s。 | Selected delivery service is not suitable for consignment %s. | 处理批量订单，修改订单到待处理 | 这个服务不适用于此订单(客户组,费率表，国家等原因) | |
| 27 | 获取面单时发生了错误，请稍后再试 | An error occurred while retrieve label, please try again later | get-label接口 | 获取到的面单是无效的pdf | |
| 28 | Consignment %s is PREPARING status, can not get address label. | Consignment %s is PREPARING status, can not get address label. | get-label接口 | 订单状态是准备中，不能获取面单 | |
| 29 | 转换成PDF时发生了错误，请稍候重试 | A error occurred while converting to PDF, please try again later | get-label接口 | 获取pdf面单时出错 | |
| 30 | 超过最大包裹数量%s | Over max parcel counts %s | 网页创建多包裹订单时，添加包裹分件 | 超过了包裹分件支持的包裹数量 | |
| 31 | 产品 %s 状态不是 正常、只出不进, 不能用于订单. | Product %s is not in Active, Hold inbound status, cannot be used in Consignment. | 网页创建订单，添加产品时 | 产品状态不满足下单要求 | |
| 32 | 产品 %s 属于父账号, 但不能由父账号下单! | Product %s belongs to parent account, can not use by parent account! | 同上 | 父账号不能直接下单 | |
| 33 | 该产品不是共享产品 ！ | This product is not share product! | 同上 | 按共享产品添加的产品有问题 | |
| 34 | 订单 %s 包含客户 %s 的产品，不能添加其他客户 %s 的产品。 | Consignment %s contains client %s' product, can not add client %s's product. | 同上 | 不同客人产品(共享产品）不能放到一个订单 | |
| 35 | 您不能用特快服务发送该产品. | You can not send this product using express delivery service. | 同上 | 当产品是用动态仓的库存时，不能使用特快服务 | |
| 36 | 产品 %s 的库存为 0。 | Product ID %s live stock is 0. | 同上 | 产品库存为0 | |
| 37 | 产品 [%s] 库存不足. | Product [%s] stock not enough. | 同上 | 产品库存不足 | |
| 38 | FBA订单只能装入FBA产品. | FBA consignments can load only FBA products. | 创建FBA订单添加产品时 | 只有FBA仓库存>0的产品，才能添加 | |
| 39 | 无法从序列服务器得到响应. | Can not get reply from sequence server. | 创建订单时 | 序列服务器出问题了, 联系管理员排查 | |
| 40 | 该订单必须经过分拣机或称重机 | The consignment must to through the sorting machine or weighing machine. [%s] | 赛诚渠道的代理专线订单修改到已完成状态 | 业务逻辑设计，必须过机称重 | |
| 41 | 邮递服务[%s]已经被删除。 | The status of delivery service with id %s is DELETED. | 给订单换服务 | 订单已经被管理员从后台设置为删除 | |
| 42 | 邮递服务%s类型与订单类型不匹配。 | The type of delivery service with id %s is not match with consignment type. | 同上 | 订单类型与邮递服务不匹配，或者邮递服务类型变化了 | |
| 43 | This export reason cannot be used for the current service | This export reason cannot be used for the current service | 修改Yodel渠道的订单 | 业务逻辑设计，Yodel渠道的出口类型只能是 礼物或者销售 | |
| 44 | 重复的销售跟踪号 %s。 | Duplicate sales reference %s. | 创建或者修改客户专线订单 | 业务逻辑设计，客户专线订单的销售跟踪号不能重复 | |
| 45 | 订单%s在%s状态，不能更改邮递服务。 | Delivery Service for consignment %s in %s status cannot be changed. | 修改邮递服务 | Client端只在准备中可以更换邮递服务 | |
| 46 | 订单%s 已经扣款，不能取消. | Consignment %s is charged already, can not cancel. | 取消订单 | 定点扣费的订单，不能取消 | |
| 47 | 您的订单%s没有和产品关联，请在变更订单状态为等待中之前，首先添加好产品. | You consignment %s does not have product associated, please add product first before changing the consignment status to Pending. | 修改订单状态 | 改到待处理前，要先添加产品 | |
| 48 | 订单%s的产品数量是0，请在变更订单为等待中状态之前首先修改好产品数量. | Product quantity in consignment %s is 0. Please modify product quantity first before changing the consignment status to Pending. | 修改订单状态 | 改到待处理前，要先确保订单下产品都已就绪 | |
| 49 | 系统正在维护中, 请稍后再试。 | System maintenance is in progress, please try later. | 对订单做操作时 | 系统后台有整点任务在跑.稍等一会 | |
| 50 | 销售价格必须是一个数字，在[0,99999999.99]之间. | Sales price must be a numeric between [0, 99999999.99]. | 订单到待处理时 | sku销售价必须是一个有效的数字 | |
| 51 | 该皇邮订单填写的邮编无效，请检查邮编的正确性！ | Consignment gazetteer can not be empty. | 订单到待处理时 | 皇邮下单邮编地址问题 | |
| 52 | 在已完成或已删除状态的订单不能被更改。 | Consignment in FINISHED or CANCELLED status can't be changed. | 修改订背地里是信息 | 已完成和已取消的订单不能再修改 | |
| 53 | 找不到合适的退货服务. | Cannot find suitable return service. | 退货订单改到待处理时 | 联系管理员排查 | |
| 54 | 当前邮递服务需要有效的电话匹配正则表达式 (%s) | Current delivery service requires a valid telephone matches regExp ( %s ) | 订单到待处理时/往订单添加产品时 | 电话号码与邮递服务设置的正则不匹配 | |
| 55 | 当前邮递服务需要有效的邮编匹配正则表达式 [%s]。 | Current delivery service requires a valid postcode matches regExp ( %s ) | 同上 | 邮编与邮递服务设置的正则不匹配 | |
| 56 | 当前邮递服务需要有效的省份 | Current delivery service requires a valid county | 同上 | 邮递服务要求省份必填 | |
| 57 | 当前邮递服务需要有效的城市 | Current delivery service requires a valid city | 同上 | 邮递服务要求城市必填 | |
| 58 | 寄售的海关价格（%.3fUSD）超过了交货服务中设定的最大值（%.3fGBP） | Consignment's customs price (%.3fUSD) exceeded the maximum value (%.3fGBP) | 同上 | 邮递服务设置了海关价格限制 | |
| 59 | You must provide valid %s for consignment. | You must provide valid %s for consignment. | 同上 | 缺少ioss, eori,vat等某些邮递渠道特别要求的字段 | |
| 60 | You must provide valid %s for consignment product. | You must provide valid %s for consignment product. | 同上 | 缺少销售价格等某些邮递渠道特别要求的字段 | |
| 61 | 本地订单最大SKU数量为100。 | Max sku count for local consignment is 100. | 同上 | 超过了最大sku数量 | |
| 62 | 邮递服务 [%s] 有产品属性限制! | Delivery service [%s] is restricted by product property! | 同上 | 邮递服务的产品属性限制与当前订单冲突 | |
| 63 | 重复的订单惟一标识 %s. | Duplicate consignment identity reference [%s]. | 创建订单时 | 惟一标识符在鸟系统重复了 | |
| 64 | Only can add/update pieces when consignment is preparing. | Only can add/update pieces when consignment is preparing. | 添加/修改包裹分件 | 只有订单在准备中状态时可以添加/修改 | |
| 65 | The quantity of product %s is more than the limit, the max quantity's limit is %s | The quantity of product %s is more than the limit, the max quantity's limit is %s | 订单到待处理时/往订单添加产品时 | 邮递服务有最大产品数量限制 | |
| 66 | 你不能用快递服务发送. | You can not send this using express delivery service. | 同上 | 当只有动态仓终点站满足 库存时，不能使用特快服务 | |
| 67 | 产品[%s] 在动态仓库存不足且产品 [%s] 在起始仓库存不足. | Product %s dynamic warehouse stock not enough and product %s original warehouse stock not enough. | 同上 | 库存不足 | |
| 68 | 这些产品不能在同一个订单中发送，请拆分成多个订单. | Can not send these products in one consignment. Please put products in separated consignment. | 同上 | 不同sku的库存分别在起始仓和终点仓，只能分开发 | |
| 69 | 不正确的地址和邮编 [%s] 必须符合以下城市或郊区之一。(%s) | Incorrect address and postcode [%s] must match with one of following City or Post Town. (%s) | 同上 | 对某些特殊服务进行邮编检查后，发现不匹配 | |
| 70 | 不正确的邮编(%s) | Incorrect postcode [%s] | 同上 | 某些特殊服务对邮编校验失败 | |
| 71 | 无效的澳大利亚州，请选择一个正确的州。(%s) | Invalid Australia state, please choose one correct state from those. (%s) | 同上 | 对澳洲的州名校验失败 | |
| 72 | 找不到[%s]市在州[%s]下，请检查地址。 | Invalid Australia city [%s] in state [%s], please make sure filled information correct. | 同上 | 对澳洲的州名和城市校验失败 | |
| 73 | 不正确的地址和邮编 [%s] 必须符合以下城市或郊区之一。(%s) | Incorrect address and postcode [%s] must match with one of following city or suburbs. (%s) | 同上 | 对澳洲的州名和城市或者郊区校验失败 | |
| 74 | 邮寄地址不适用于所选的服务。 | Post Office address is not available for selected delivery service. | 同上 | 该服务不能发 PO Box, Post Office类似地址 | |
| 75 | 电话不符合当前邮递服务要求。 | Telephone is invalid for selected delivery service. | 同上 | 该服务对电话号码有特别要求 | |
| 76 | 当前邮递服务中“联系人”是必填字段. | Contact is a mandatory field for selected delivery service. | 同上 | -- | |
| 77 | 当前邮递服务中“地址1”是必填字段. | Address Line 1 is a mandatory field for selected delivery service. | 同上 | -- | |
| 78 | 当前邮递服务中“城市”是必填字段. | City is a mandatory field for selected delivery service. | 同上 | -- | |
| 79 | 当前邮递服务中“省份”是必填字段. | County is a mandatory field for selected delivery service. | 同上 | -- | |
| 80 | 当前邮递服务中“邮编”是必填字段. | Post code is a mandatory field for selected delivery service. | 同上 | -- | |
| 81 | 当前邮递服务中“电话”是必填字段. | Telephone is a mandatory field in address for selected delivery service. | 同上 | -- | |
| 82 | 当前邮递服务中"电子邮件"是必填字段 | Email Address is a mandatory field in address for selected delivery service | 同上 | -- | |
| 83 | 不满足邮递服务限制规则: %s %s | Not match the delivery service limitation rule: %s %s | 同上 | 订单的数据 不满足鸟系统的过滤规则限制，需联系客服 | |
| 84 | 您所在的客户组没有开通邮递服务%s. | Delivery service %s is not active for your client group. | 同上 | 邮递服务限制了客户组 | |
| 85 | 联系人的最大长度是限于 [%s] | Contact max length is restricted to [%s] | 同上 | 联系人字符数超过了长度限制 | |
| 86 | 地址行1 太长了超过限制. | Address line is to long to meet line1 limit. | 同上 | 地址1字符数超过了长度限制 | |
| 87 | 地址行太长了，根据邮递服务限制也无法拆分. | Address line is too long and can not separate according to delivery service limit. | 同上 | 地址设置了长度限制，系统无法自动分割出满足限制的地址 | |
| 88 | 邮编最大长度限于 [%s] | Post code max length is restricted to [%s] | 同上 | 邮编字符数超过了长度限制 | |
| 89 | Post code is not match delivery service post code reg expression. | Post code is not match delivery service post code reg expression. | 同上 | 邮编不满足邮递服务的正则限制 | |
| 90 | Telephone is not match delivery service telephone reg expression. | Telephone is not match delivery service telephone reg expression. | 同上 | 电话不满足邮递服务的正则限制 | |
| 91 | County is required by delivery service . | County is required by delivery service . | 同上 | 国家必填 | |
| 92 | City is required by delivery service . | City is required by delivery service . | 同上 | 城市必填 | |
| 93 | 发欧盟国家需要提供IOSS号 | IOSS is required by Europe Union countries | 同上 | 发欧盟国家需要IOSS | |
| 94 | IOSS格式错误 (IM + 10位数字) | IOSS format error ( IM + 10 digits) | 同上 | IOSS格式错误 | |
| 95 | Total Platform Sales Price can not over 150 EUR | Total Platform Sales Price can not over 150 EUR | 同上 | 发欧盟国家部销售价不能超过150欧元 | |
| 96 | 产品 %s 的在 %s 的库存为 0。 | Product ID %s live stock is 0 in warehouse %s. | 同上 | 产品库存不足 | |
| 97 | 你定向共享的产品库存是不够的。 | Your directional shared product stock is not enough. | 同上 | 定向共享产品库存不足 | |
| 98 | 库存不足。<br /> 产品%s有%s个库存，%s个已经被其他订单占用。<br /> 需要额外%s库存。 | Live stock is not enough.<br /> | 同上 | 产品库存不足 | |
| 99 | 库存不足。<br /> 产品%s有%s个库存，%s个已经被其他订单占用，%s已经被保留为定向共享库存<br /> 需要额外%s库存。 | Live stock is not enough.<br /> | 同上 | 产品库存不足 | |
| 100 | 根据以下条件找不到产品：%s | Product not exists with where condition : %s | 同上 | 根据客户 sku或者 client_ref找不到产品 | |
| 101 | 当前邮递服务中“client_ref”是必填字段. | Client ref is mandatory for this delivery service. | 同上 | 邮递服务要求产品client_ref必填，一般是代理专线订单 | |
| 102 | 当前邮递服务中“附件地址”是必填字段. | Attachment url is mandatory for this delivery service. | 同上 | 邮递服务要求附件地址必填，一般是代理专线订单 | |
| 103 | 只能发送活跃的或等待查验的产品 | Only active or waiting precheck products can be send. | 同上 | 代理专线订单产品需要预审时，只能发送状态为正常，待预审的产品 | |
| 104 | 找不到产品, 按ID或者客户SKU: [%s]。 | Can not find product by id with [ %s ]. | 同上 | 根据客户 sku或者 client_ref找不到产品 | |
| 105 | 产品[%s]不属于FBA产品. | Products [%s] are not FBA product. | 同上 | 往FBA订单添加产品时，产品没有FBA库存 | |
| 106 | 在你发送的数据里包含重复的销售跟踪号 [%s]。 | Duplicate sales reference %s in your post data. | Post-Pending接口创建订单 | 同一个请求里面不能有重复销售跟踪号 | |
| 107 | 销售跟踪号 [%s] 已存在于系统中。 | Sales reference %s already in system. | Post-Pending接口创建订单 | 销售跟踪号在系统已经存在了 | |
| 108 | You must provide valid label_url for each consignment | You must provide valid label_url for each consignment | Post-Pending接口创建订单 | 要求提供面单地址. (用于“使用第三方面单”类型的服务) | |
| 109 | Have not set delivery package size for delivery service id [%s]. Please contact customer service. | Have not set delivery package size for delivery service id [%s]. Please contact customer service. | Post-Pending接口创建订单 | 代理专线服务，没有关联的邮递尺寸，需要联系客服和设置人员 | |
| 110 | You must provide valid telephone for consignment at line %s. regExp(%s) | You must provide valid telephone for consignment at line %s. regExp(%s) | Post-Pending接口创建订单 | 电话要满足邮递服务正则 | |
| 111 | You must provide valid telephone for consignment at line %s. Detail: %s | You must provide valid telephone for consignment at line %s. Detail: %s | Post-Pending接口创建订单 | 电话号码必须有效 | |
| 112 | 找不到送货服务 | Can not find Delivery Service | Post-Pending接口创建订单 | 找不到对应的邮递服务 | |
| 113 | You must provide valid %s for each consignment. | You must provide valid %s for each consignment. | Post-Pending接口创建订单 | 必须提供有效的 xx 字段 | |
| 114 | You must provide valid %s for each package. | You must provide valid %s for each package. | Post-Pending接口创建订单 | 必须给每个包裹提供有效的 xx字段 (用于客户专线订单) | |
| 115 | You must provide valid %s for each product. | You must provide valid %s for each product. | Post-Pending接口创建订单 | 必须给每个产品提供有效的 xx字段 | |
| 116 | 邮递服务 %s 要求客户提供运输跟踪号 | Delivery Service %s requires delivery_reference from client | Post-Pending接口创建订单 | 必须提供运输跟踪号. (邮递服务设置了使用客户提供的跟踪号) | |
| 117 | This API only supports Local, Direct, Return, Agent Direct Consignment | This API only supports Local, Direct, Return, Agent Direct Consignment | Post-Pending接口创建订单 | 接口只支持本地，专线，退货，代理专线订单. | |
| 118 | 找不到指定的退货服务: %s | Can not find specified return service : %s | Post-Pending接口创建订单 | 退货订单时，找不到报文中的邮递服务(其实是退货服务） | |
| 119 | 您必须为每个订单填写邮递服务 | You must provide delivery service for each consignment | Post-Pending接口创建订单 | 报文中没有提供邮递服务 | |
| 120 | 找不到指定的 %s 邮递服务: %s | Can not find specified %s delivery service : %s | Post-Pending接口创建订单 | 找不到报文中提供的邮递服务 | |
| 121 | 您必须为每个订单填写有效的联系方式 | You must provide valid contact for each consignment | Post-Pending接口创建订单 | 联系人必填 | |
| 122 | 您必须提供每个订单的有效地址 | You must provide valid address_line1 for each consignment | Post-Pending接口创建订单 | 地址1必填 | |
| 123 | 您必须为每个订单填写国家 | You must provide valid country_iso for each consignment | Post-Pending接口创建订单 | 国家代码必填 | |
| 124 | 您必须为每个订单填写有效的产品 | You must provide valid products list for each consignment | Post-Pending接口创建订单 | 产品列表必填 | |
| 125 | 您必须为每个订单填写SKU以及数量 | You must provide valid products sku and quantity for each consignment | Post-Pending接口创建订单 | 产品sku和数量必填 | |
| 126 | 您必须为每个订单填写有效的产品ID | You must provide valid products id for each consignment | Post-Pending接口创建订单 | 产品ID必填 | |
| 127 | 您必须在每个订单中提供有效的产品名，重量，单价，数量 | You must provide valid products name, weight, price, quantity for each consignment | Post-Pending接口创建订单 | 产品名，重量，单价，数量必填 | |
| 128 | 产品 %s 没有尺寸信息，在将此产品添加到订单之前请确保这些信息可用。 | Size information for Product %s not available, please make sure these info available before adding to consignment. | 网页创建订单添加产品/Post-Pending接口创建订单 | 创建本地订单，专线订单，退货订单等产品需要备案的订单时，所添加的产品在系统中备案信息不完整，缺少尺寸，不能下单. | |
| 129 | 产品 %s 没有重量信息，在将此产品添加到订单之前请确保这些信息可用。 | Weight information for Product %s not available, please make sure these info available before adding to consignment. | 网页创建订单添加产品/Post-Pending接口创建订单 | 同上， 缺少重量信息 | |
| 130 | 产品 %s 没有重量或尺寸信息，在将此产品添加到订单之前请确保这些信息可用。 | Weight or size information for Product %s not available, please make sure these info available before adding to consignment. | 网页创建订单添加产品/Post-Pending接口创建订单 | 同上，缺少重量和尺寸信息 |
关联任务 | 更新时间 | 编稿人 | 审稿人 |
|---|---|---|---|
2021.09.30 | 于浩 | 断舍离 |