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本表格列出一些常见的Client端下单或者修改订单时由鸟系统返回的报错。

中文报错

英文报错

出现场景

说明

1

您没有足够的权限创建订单.

You do not have sufficient privilege to create consignment.

网页界面client端创建订单点击保存时.

创建订单的权限被关闭了.

client端有自己的用户分组管理体系,可以对各个组进行权限控制.

2

您没有足够的权限修改订单.

You do not have sufficient privilege to update consignment.

网页界面client端修改订单点击保存时.

修改订单的权限被关闭了.

3

你只能对准备中或者待处理的订单进行更新.

You only can update consignment in PREPARING or PENDING.

网页界面client端修改订单状态时,或者修改订单详细信息时.

大部分的订单只在准备中,待处理时能更新.

4

你只能修改准备中,待处理的订单

You can only change PREPARING,PENDING Consignment

同上

同上

5

The consignment product total customs export price has more than [%s] GBP.

The consignment product total customs export price has more than [%s] GBP.

添加订单/修改订单状态时

sku总的报关价超过了限制

6

上传文件格式不正确,请检查模板文件。

Upload file format incorrect, please check against template file.

网页界面client端Excel上传批量订单时

上传使用的模板不是xlsx格式

7

模板有错误, 请下载最新模板.

Template is wrong, please download latest template.

同上

上传使用的模板不是最新模板

8

批量订单上传进程已经在运行中!

Bulk order upload is currently running already!

同上

可能是几秒或者十几秒前上传了一个数据较多的excel,后台还未处理完

9

Bulk Order required the following fields:contact, post_code, city, country_name, product sku, quantity, weight, address_line1.

批量订单要求下列字段必填: 联系人,邮编,城市,国家名称,产品SKU,数量,重量,地址行1.

同上

Excel上传的批量订单的必填项没有填完整

10

Bulk Order with required the following fields:contact, post_code, city, country_name, product sku, quantity, address_line1.

批量订单要求下列字段必填: 联系人,邮编,城市,国家名称,产品SKU,数量,地址行1.

同上

同上

11

有重复的订单

There are duplicate consignments:

同上

Excel上传的批量订单有与系统中已上传的相同的记录

12

销售跟踪号[%s]已存在,不允许重复.

Sales record number[%s] exists in consignments,which can not be repeated.

网页界面Client端批量上传FBA订单时

FBA订单销售跟踪号不允许重复

13

批量订单处理进程已经运行 !

Bulk order process is currently running already!

网页界面client端批量订单点击处理按钮时

可能是几秒或者 十几秒前已经点过一次处理了,后台需要点时间处理完,不能重复处理.

14

该邮递服务不允许将订单设置为加急.

The delivery service does not allow set consignment to urgent.

网页界面client端将订单设置为加急时

邮递服务不允许加急订单

15

邮递服务 [%s] 不允许设置订单 [%s] 为加急订单。

The delivery service [%s] does not allow set consignment [%s] to urgent.

同上

同上

16

“已完成”状态的批量订单不能再被修改。

Bulk Order in Finished status cannot be changed.

网页界面client端修改订单详细信息时

已完成订单不能再修改

17

地址不正确。

The address is not correct.

处理批量订单

地址1不能为空

18

城市是在地址中的必填字段。

City is a mandatory field in address.

处理批量订单

城市不能为空

19

找不到预期的邮递服务,请验证相应的选项。

Cannot find expected delivery service, please verify the according option.

处理批量订单

找不到批量订单中所选的邮递服务

20

找不到预期的国家,请验证记录的选项. [%s]

Cannot find expected country, please verify the according option.[%s]

处理批量订单

找不到批量订单中所填的国家名称

21

客户 [%s] 没有开通 %s 订单.

Client [%s] has not enable %s consignment.

处理批量订单

客户的xx订单功能被关闭,需联系admin

22

找不到预期的商品,请检查相关选项. [%s]

Cannot find expected product, please verify the according option.[%s]

处理批量订单

批量订单没有产品,或者产品状态不对.

23

同一个订单中的产品必须属于同一个客户.

Consignment products in one consignment must belong to same client.

处理批量订单

一个订单有多个产品时,不能将自己产品与别人共享的产品混合下单

24

Your credit reached the limitation, you can not create share consignments                        

Your credit reached the limitation, you can not create share consignments

处理批量订单

额度已经用完,不能创建共享产品的订单

25

Your balance is below 0, you can not use temp credit for share consignments

Your balance is below 0, you can not use temp credit for share consignments

处理批量订单

余额不足,不能创建共享产品的订单

26

所选的服务并不适合订单 %s。

Selected delivery service is not suitable for consignment %s.

处理批量订单,修改订单到待处理

这个服务不适用于此订单(客户组,费率表,国家等原因)

27

获取面单时发生了错误,请稍后再试

An error occurred while retrieve label, please try again later

get-label接口

获取到的面单是无效的pdf

28

Consignment %s is PREPARING status, can not get address label.

Consignment %s is PREPARING status, can not get address label.

get-label接口

订单状态是准备中,不能获取面单

29

转换成PDF时发生了错误,请稍候重试

A error occurred while converting to PDF, please try again later

get-label接口

获取pdf面单时出错

30

超过最大包裹数量%s

Over max parcel counts %s

网页创建多包裹订单时,添加包裹分件

超过了包裹分件支持的包裹数量

31

产品 %s 状态不是 正常、只出不进, 不能用于订单.

Product %s is not in Active, Hold inbound status, cannot be used in Consignment.

网页创建订单,添加产品时

产品状态不满足下单要求

32

产品 %s 属于父账号, 但不能由父账号下单!

Product %s belongs to parent account, can not use by parent account!

同上

父账号不能直接下单

33

该产品不是共享产品 !

This product is not share product!

同上

按共享产品添加的产品有问题

34

订单 %s 包含客户 %s 的产品,不能添加其他客户 %s 的产品。

Consignment %s contains client %s' product, can not add client %s's product.

同上

不同客人产品(共享产品)不能放到一个订单

35

您不能用特快服务发送该产品.

You can not send this product using express delivery service.

同上

当产品是用动态仓的库存时,不能使用特快服务

36

产品 %s 的库存为 0。

Product ID %s live stock is 0.

同上

产品库存为0

37

产品 [%s] 库存不足.

Product [%s] stock not enough.

同上

产品库存不足

38

FBA订单只能装入FBA产品.

FBA consignments can load only FBA products.

创建FBA订单添加产品时

只有FBA仓库存>0的产品,才能添加

39

无法从序列服务器得到响应.

Can not get reply from sequence server.

创建订单时

序列服务器出问题了, 联系管理员排查

40

该订单必须经过分拣机或称重机

The consignment must to through the sorting machine or weighing machine. [%s]

赛诚渠道的代理专线订单修改到已完成状态

业务逻辑设计,必须过机称重

41

邮递服务[%s]已经被删除。

The status of delivery service with id %s is DELETED.

给订单换服务

订单已经被管理员从后台设置为删除

42

邮递服务%s类型与订单类型不匹配。

The type of delivery service with id %s is not match with consignment type.

同上

订单类型与邮递服务不匹配,或者邮递服务类型变化了

43

This export reason cannot be used for the current service

This export reason cannot be used for the current service

修改Yodel渠道的订单

业务逻辑设计,Yodel渠道的出口类型只能是 礼物或者销售

44

重复的销售跟踪号 %s。

Duplicate sales reference %s.

创建或者修改客户专线订单

业务逻辑设计,客户专线订单的销售跟踪号不能重复

45

订单%s在%s状态,不能更改邮递服务。

Delivery Service for consignment %s in %s status cannot be changed.

修改邮递服务

Client端只在准备中可以更换邮递服务

46

FBA订单下的产品还没有全部装箱, 不能继续操作

FBA consignment product is not loaded all

47

FBA订单还有关联箱子没有封箱, 不能继续操作

FBA consignment container must be processed before

48

FBA订单还没有被装箱, 不能继续操作

FBA consignment has not been loaded into any containers yet

49

订单%s 已经扣款,不能取消.

Consignment %s is charged already, can not cancel.

50

You consignment %s does not have product associated, please add product first before changing the consignment status to Pending.

You consignment %s does not have product associated, please add product first before changing the consignment status to Pending.

51

Product quantity in consignment %s is 0. Please modify product quantity first before changing the consignment status to Pending.

Product quantity in consignment %s is 0. Please modify product quantity first before changing the consignment status to Pending.

52

系统正在维护中, 请稍后再试。

System maintenance is in progress, please try later.

对订单做操作时

系统后台有整点任务在跑.稍等一会

53

销售价格必须是一个数字,在[0,99999999.99]之间.

Sales price must be a numeric between [0, 99999999.99].

订单到待处理时

sku销售价必须是一个有效的数字

54

该皇邮订单填写的邮编无效,请检查邮编的正确性!

Consignment gazetteer can not be empty.

订单到待处理时

皇邮下单邮编地址问题

55

在已完成或已删除状态的订单不能被更改。

Consignment in FINISHED or CANCELLED status can't be changed.

修改订背地里是信息

已完成和已取消的订单不能再修改

56

找不到合适的退货服务.

Cannot find suitable return service.

退货订单改到待处理时

联系管理员排查

57

当前邮递服务需要有效的电话匹配正则表达式 (%s)

Current delivery service requires a valid telephone matches regExp ( %s )

订单到待处理时/往订单添加产品时

电话号码与邮递服务设置的正则不匹配

58

当前邮递服务需要有效的邮编匹配正则表达式 [%s]。

Current delivery service requires a valid postcode matches regExp ( %s )

同上

邮编与邮递服务设置的正则不匹配

59

当前邮递服务需要有效的省份

Current delivery service requires a valid county

同上

邮递服务要求省份必填

60

当前邮递服务需要有效的城市

Current delivery service requires a valid city

同上

邮递服务要求城市必填

61

寄售的海关价格(%.3fUSD)超过了交货服务中设定的最大值(%.3fGBP)

Consignment's customs price (%.3fUSD) exceeded the maximum value (%.3fGBP)

同上

邮递服务设置了海关价格限制

62

You must provide valid %s for consignment.

You must provide valid %s for consignment.

同上

缺少ioss, eori,vat等某些邮递渠道特别要求的字段

63

You must provide valid %s for consignment product.

You must provide valid %s for consignment product.

同上

缺少销售价格等某些邮递渠道特别要求的字段

64

本地订单最大SKU数量为100。

Max sku count for local consignment is 100.

同上

超过了最大sku数量

65

邮递服务 [%s] 有产品属性限制!

Delivery service [%s] is restricted by product property!

同上

邮递服务的产品属性限制与当前订单冲突

66

重复的订单惟一标识 %s.

Duplicate consignment identity reference [%s].

创建订单时

惟一标识符在鸟系统重复了

67

Only can add/update pieces when consignment is preparing.

Only can add/update pieces when consignment is preparing.

添加/修改包裹分件

只有订单在准备中状态时可以添加/修改

68

The quantity of product %s is more than the limit, the max quantity's limit is %s

The quantity of product %s is more than the limit, the max quantity's limit is %s

订单到待处理时/往订单添加产品时

邮递服务有最大产品数量限制

69

你不能用快递服务发送.

You can not send this using express delivery service.

同上

当只有动态仓终点站满足 库存时,不能使用特快服务

70

产品[%s] 在动态仓库存不足且产品 [%s] 在起始仓库存不足.

Product %s dynamic warehouse stock not enough and product %s original warehouse stock not enough.

同上

库存不足

71

这些产品不能在同一个订单中发送,请拆分成多个订单.

Can not send these products in one consignment. Please put products in separated consignment.

同上

不同sku的库存分别在起始仓和终点仓,只能分开发

72

不正确的地址和邮编 [%s] 必须符合以下城市或郊区之一。(%s)

Incorrect address and postcode [%s] must match with one of following City or Post Town. (%s)

同上

对某些特殊服务进行邮编检查后,发现不匹配

73

不正确的邮编(%s)

Incorrect postcode [%s]

同上

某些特殊服务对邮编校验失败

74

无效的澳大利亚州,请选择一个正确的州。(%s)

Invalid Australia state, please choose one correct state from those. (%s)

同上

对澳洲的州名校验失败

75

找不到[%s]市在州[%s]下,请检查地址。

Invalid Australia city [%s] in state [%s], please make sure filled information correct.

同上

对澳洲的州名和城市校验失败

76

不正确的地址和邮编 [%s] 必须符合以下城市或郊区之一。(%s)

Incorrect address and postcode [%s] must match with one of following city or suburbs. (%s)

同上

对澳洲的州名和城市或者郊区校验失败

77

邮寄地址不适用于所选的服务。

Post Office address is not available for selected delivery service.

同上

该服务不能发 PO Box, Post Office类似地址

78

电话不符合当前邮递服务要求。

Telephone is invalid for selected delivery service.

同上

该服务对电话号码有特别要求

79

当前邮递服务中“联系人”是必填字段.

Contact is a mandatory field for selected delivery service.

同上

--

80

当前邮递服务中“地址1”是必填字段.

Address Line 1 is a mandatory field for selected delivery service.

同上

--

81

当前邮递服务中“城市”是必填字段.

City is a mandatory field for selected delivery service.

同上

--

82

当前邮递服务中“省份”是必填字段.

County is a mandatory field for selected delivery service.

同上

--

83

当前邮递服务中“邮编”是必填字段.

Post code is a mandatory field for selected delivery service.

同上

--

84

当前邮递服务中“电话”是必填字段.

Telephone is a mandatory field in address for selected delivery service.

同上

--

85

当前邮递服务中“电子邮件”是必填字段

Email Address is a mandatory field in address for selected delivery service

同上

--

86

不满足邮递服务限制规则: %s %s

Not match the delivery service limitation rule: %s %s

同上

订单的数据 不满足鸟系统的过滤规则限制,需联系客服

87

您所在的客户组没有开通邮递服务%s.

Delivery service %s is not active for your client group.

同上

邮递服务限制了客户组

88

联系人的最大长度是限于 [%s]

Contact max length is restricted to [%s]

同上

89

地址行1 太长了超过限制.

Address line is to long to meet line1 limit.

同上

90

地址行太长了,根据邮递服务限制也无法拆分.

Address line is too long and can not separate according to delivery service limit.

同上

91

邮编最大长度限于 [%s]

Post code max length is restricted to [%s]

同上

92

Post code is not match delivery service post code reg expression.

Post code is not match delivery service post code reg expression.

同上

93

Telephone is not match delivery service telephone reg expression.

Telephone is not match delivery service telephone reg expression.

同上

94

County is required by delivery service .

County is required by delivery service .

同上

95

City is required by delivery service .

City is required by delivery service .

同上

96

发欧盟国家需要提供IOSS号

IOSS is required by Europe Union countries

同上

97

IOSS格式错误 (IM + 10位数字)

IOSS format error ( IM + 10 digits)

同上

98

Total Platform Sales Price can not over 150 EUR

Total Platform Sales Price can not over 150 EUR

同上

99

产品 %s 的在 %s 的库存为 0。

Product ID %s live stock is 0 in warehouse %s.

同上

100

你定向共享的产品库存是不够的。

Your directional shared product stock is not enough.

同上

101

Live stock is not enough.<br />
Product ID %s has %s in stock, %s have already been reserved for orders.<br />
Need another more %s stock.

Live stock is not enough.<br />
Product ID %s has %s in stock, %s have already been reserved for orders.<br />
Need another more %s stock.

同上

102

Live stock is not enough.<br />
Product ID %s has %s in stock, %s have already been reserved for orders, %s have already been reserved for directional share.<br />
Need another more %s stock.

Live stock is not enough.<br />
Product ID %s has %s in stock, %s have already been reserved for orders, %s have already been reserved for directional share.<br />
Need another more %s stock.

同上

103

根据以下条件找不到产品:%s

Product not exists with where condition : %s

同上

104

当前邮递服务中“client_ref”是必填字段.

Client ref is mandatory for this delivery service.

同上

105

当前邮递服务中“附件地址”是必填字段.

Attachment url is mandatory for this delivery service.

同上

106

当前产品 %s 是 %s, 您的渠道 %s 是 %s. 不能在24小时后更新产品, 或者不能修改 非待预审的产品.

Current product %s is %s, your post %s is %s. Can not update product after 24h or product status is not WAITING_PRECHECK.

同上

107

只能发送活跃的或等待查验的产品

Only active or waiting precheck products can be send.

同上

108

找不到产品, 按ID或者客户SKU:  [%s]。

Can not find product by id with [ %s ].

同上

109

产品[%s]不属于FBA产品.

Products [%s] are not FBA product.

同上

110

唯一码不能和sku一样

The sn doesn't allow same of client sku.

同上

111

唯一码不能和产品id一样

The sn doesn't allow same of product id.

同上

112

不是正确的产品唯一码,请确认!注:请在相应的产品中维护正确的唯一码后再进行录入操作。

The sn isn't correct, please confirm! Note: Please add correct sn to the related product.

同上

113

唯一码已出货(无效),请确认是否继续录入?

The sn is inactive. Please confirm whether to continue operating?

同上

114

在你发送的数据里包含重复的销售跟踪号 [%s]。

Duplicate sales reference %s in your post data.

Post-Pending接口创建订单

115

销售跟踪号 [%s] 已存在于系统中。

Sales reference %s already in system.

Post-Pending接口创建订单

116

You must provide valid label_url for each consignment

You must provide valid label_url for each consignment

Post-Pending接口创建订单

117

Have not set delivery package size for delivery service id [%s]. Please contact customer service.

Have not set delivery package size for delivery service id [%s]. Please contact customer service.

Post-Pending接口创建订单

118

You must provide valid telephone for consignment at line %s. regExp(%s)

You must provide valid telephone for consignment at line %s. regExp(%s)

Post-Pending接口创建订单

119

You must provide valid telephone for consignment at line %s. Detail: %s

You must provide valid telephone for consignment at line %s. Detail: %s

Post-Pending接口创建订单

120

找不到送货服务

Can not find Delivery Service

Post-Pending接口创建订单

121

You must provide valid %s for each consignment.

You must provide valid %s for each consignment.

Post-Pending接口创建订单

122

You must provide valid %s for each package.

You must provide valid %s for each package.

Post-Pending接口创建订单

123

You must provide valid %s for each product.

You must provide valid %s for each product.

Post-Pending接口创建订单

124

邮递服务 %s 要求客户提供运输跟踪号 

Delivery Service %s requires delivery_reference from client 

Post-Pending接口创建订单

125

This API only supports Local, Direct, Return, Agent Direct Consignment

This API only supports Local, Direct, Return, Agent Direct Consignment

Post-Pending接口创建订单

126

找不到指定的退货服务: %s

Can not find specified return service : %s

Post-Pending接口创建订单

退货订单时,找不到报文中的邮递服务(其实是退货服务)

127

您必须为每个订单填写邮递服务

You must provide delivery service for each consignment

Post-Pending接口创建订单

报文中没有提供邮递服务

128

找不到指定的 %s 邮递服务: %s

Can not find specified %s delivery service : %s

Post-Pending接口创建订单

找不到报文中提供的邮递服务

129

您必须为每个订单填写有效的联系方式

You must provide valid contact for each consignment

Post-Pending接口创建订单

联系人必填

130

您必须提供每个订单的有效地址

You must provide valid address_line1 for each consignment

Post-Pending接口创建订单

地址1必填

131

您必须为每个订单填写国家

You must provide valid country_iso for each consignment

Post-Pending接口创建订单

国家代码必填

132

您必须为每个订单填写有效的产品

You must provide valid products list for each consignment

Post-Pending接口创建订单

产品列表必填

133

您必须为每个订单填写SKU以及数量

You must provide valid products sku and quantity for each consignment

Post-Pending接口创建订单

产品sku和数量必填

134

您必须为每个订单填写有效的产品ID

You must provide valid products id for each consignment

Post-Pending接口创建订单

产品ID必填

135

您必须在每个订单中提供有效的产品名,重量,单价,数量

You must provide valid products name, weight, price, quantity for each consignment

Post-Pending接口创建订单

产品名,重量,单价,数量必填

136

产品 %s 没有尺寸信息,在将此产品添加到订单之前请确保这些信息可用。

Size information for Product %s not available, please make sure these info available before adding to consignment.

网页创建订单添加产品/Post-Pending接口创建订单

创建本地订单,专线订单,退货订单等产品需要备案的订单时,所添加的产品在系统中备案信息不完整,缺少尺寸,不能下单.

137

产品 %s 没有重量信息,在将此产品添加到订单之前请确保这些信息可用。

Weight information for Product %s not available, please make sure these info available before adding to consignment.

网页创建订单添加产品/Post-Pending接口创建订单

同上, 缺少重量信息

138

产品 %s 没有重量或尺寸信息,在将此产品添加到订单之前请确保这些信息可用。

Weight or size information for Product %s not available, please make sure these info available before adding to consignment.

网页创建订单添加产品/Post-Pending接口创建订单

同上,缺少重量和尺寸信息

关联任务

更新时间

更新人

验证人

https://birdsystem.atlassian.net/browse/BS-8654

2021.09.30

于浩

断舍离

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